Merchants Stories

Canadian Stories

Merchants stories

Peoples Group backs hybrid models for Canada payments

As Canada's payments system grows more complex, hybrid access is emerging as a way to cut costs and ease compliance burdens.

By Karen Joy Bacudo • 4 min read • Last month

Global Stories

Merchants stories

Fintech

From routing to revenue: Why payment orchestration has become a boardroom issue

Diversifying away from single processors is pushing payment failures into a direct revenue risk, drawing CFOs into orchestration decisions.

By Ran Cohen • 4 min read • Yesterday

Software-as-a-Service

Entersekt appoints Clare Conway as Chief Executive Officer

The financial authentication firm is shifting to a new executive structure as it expands internationally and tackles rising fraud and scam activity.

By Sofiah Nichole Salivio • 3 min read • Last week

Data Analytics

Fintech leaders urge unified payments push as AI grows

Faster instant payments and AI-led commerce are exposing fraud and infrastructure gaps, forcing banks and merchants to bolster resilience.

By Karen Joy Bacudo • 5 min read • Last week

Payment Technologies

Mastercard launches wallet tools as Apple opens NFC

Banks and fintechs may soon keep more payments inside their own apps, as Apple's wider NFC access loosens iPhone wallet restrictions.

By Karen Joy Bacudo • 4 min read • Last month

Customer Experience

Constructor tops three Gartner search & discovery use cases

Retailers may get more personalised search tools after Constructor was ranked first in three Gartner use cases, ahead of Google and others.

By Sean Mitchell • 4 min read • Last month

Fintech

TP backs dtcpay's Asia-Pacific payments support push

Multilingual 24/7 support is becoming essential as Asia-Pacific payments firms race to reassure merchants using stablecoin-linked services.

By Karen Joy Bacudo • 4 min read • Last month

Data Analytics

Forter launches five AI agents for commerce teams

Merchants could cut fraud, dispute and integration delays as Forter opens early access to tools that work inside ChatGPT and Claude.

By Joseph Gabriel Lagonsin • 4 min read • Thu, 25th Jun 2026

Risk & Compliance

The Vault adds private stablecoin transfers with Hinkal

Institutional stablecoin users can now hide transfer amounts from public blockchains while retaining auditor and regulator access through viewing keys.

By Karen Joy Bacudo • 3 min read • Mon, 22nd Jun 2026

Software-as-a-Service

Chargebacks911 warns fintech boom is fuelling dispute chaos

Merchants face harder-to-trace disputes as AI and agentic commerce complicate payment trails, Chargebacks911 said after new fintech data.

By Sean Mitchell • 4 min read • Fri, 19th Jun 2026

Stories from Other Regions

Merchants stories

Software-as-a-Service

FreeAgent partners Equali on eCommerce reconciliation

Online sellers using multiple marketplaces could cut manual work as FreeAgent links its accounts to Equali for automated reconciliation.

By Joseph Gabriel Lagonsin • 4 min read • 2 days ago

Fintech

Australian fintechs warn of tougher AI & payments scrutiny

Rising regulatory pressure could force banks, merchants and payment firms to tighten controls on AI and card costs as Australia reforms payments.

By Sofiah Nichole Salivio • 5 min read • Last week

Private Cloud

Ecommpay goes live on PayControl orchestration platform

Merchants gain a new acquiring route and broader regional coverage through a single integration, reducing technical complexity.

By Sofiah Nichole Salivio • 3 min read • Last week

Fintech

PayPal adds new Pay in 30 Days option for UK shoppers

The fee-free option gives eligible UK shoppers up to 30 days to settle online purchases from GBP £1 to GBP £900 at checkout.

By Karen Joy Bacudo • 4 min read • Last month

Data Analytics

Ecommpay launches podcast on payment issues for merchants

Merchants will hear practical advice on approvals, AI and expansion as Ecommpay tries to simplify a crowded payments market.

By Sofiah Nichole Salivio • 4 min read • Last month

Biometrics

Mastercard unveils Singapore payments innovation circuit

Financial institutions across Asia Pacific are being shown how AI agents, digital identity and tokenisation could reshape secure payments in coming years.

By Karen Joy Bacudo • 4 min read • Last month